Refund Policy

1. Overview

This Refund Policy applies to all CALIBRATE coaching tiers purchased through GVNFIT (Guhayavarman Fitness). By enrolling, you agree to the terms below.

2. Minimum Commitment

CALIBRATE coaching programmes have a minimum commitment of 3 months. Body recomposition takes time, and every programme is planned around a full 3-month period.

3. Free Trial

The 30-day free trial (coupon-gated) is provided at no cost and is not eligible for any refund, as no payment is collected during the trial period.

4. Monthly Coaching Tiers

Coaching fees are billed in advance for each monthly cycle. Because coaching involves immediate, individualised work (personalised programming, check-in review and coach time), fees already billed are non-refundable once the cycle has begun.

5. Quarterly Plan

The Quarterly plan is billed upfront for the full 3-month programme. Once the programme has begun, the Quarterly fee is non-refundable, including any unused portion.

6. No Cooling-Off Refund

There is no cooling-off refund period. Once payment has been made and onboarding, programming, app access or scheduled coaching has begun, refunds are not available because you changed your mind, became unavailable or did not use the service.

7. Session Cancellations and No-Shows

Sessions cancelled or rescheduled with less than 16 hours' notice, and missed sessions (no-shows), are treated as used and are not refunded or credited. See the Terms & Conditions for the full rescheduling policy.

8. Cancellation

To cancel, email admin@gvnfit.online at least 7 days before your next billing date. Cancellation takes effect at the end of the billing cycle in which notice is given, once your 3-month minimum commitment has been completed. No partial-cycle refunds are issued, and you keep access for the remainder of the cycle already paid for.

9. Exceptional Circumstances

We may, at our sole discretion, consider a pause, extension or partial refund in cases such as documented medical inability to continue, a service outage that materially prevented access, or coach error. Requests are reviewed case by case, and an exception granted once does not create an obligation to grant it again.

10. How to Request a Refund

Email admin@gvnfit.online with your TCP client code, the payment date and the reason for your request. We aim to acknowledge every request within 1 business day and respond within 5 business days.

11. Method of Refund

Approved refunds are issued to the original payment method within 7-10 business days of approval, subject to processing times of the payment provider.

12. Your Statutory Rights

Nothing in this policy removes or restricts any consumer right or remedy that cannot legally be excluded under applicable Indian law.

13. Changes to This Policy

We may update this Refund Policy from time to time. Material changes will be communicated to active clients by email before taking effect for future billing cycles.

14. Contact

Refund questions can be sent to admin@gvnfit.online.